1. Introduction

Human Herd and Harmony (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or interact with our services.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

Name
Email address
Contact details
Messages sent through contact forms
Any information you submit when signing up for newsletters, events, or services

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookies and tracking technologies

2.3 Cookies & Tracking

We use cookies to:

Improve website functionality
Analyse site traffic
Personalise user experience

You can disable cookies in your browser settings at any time.

3. How We Use Your Information

We use your information to:

Provide and improve our services
Respond to enquiries
Send updates, newsletters, or promotional content (only with your consent)
Analyse website performance
Maintain security and prevent misuse

We do not sell or rent your personal information to third parties.

4. Legal Basis for Processing (GDPR-Compliant)

We process personal data under the following legal bases:

Consent — when you opt in to communications
Legitimate interests — improving our services and website
Contractual necessity — when providing services you request
Legal obligations — complying with applicable laws

5. How We Share Your Information

We may share your information with:

Trusted service providers (e.g., hosting, analytics, email services)
Legal authorities when required by law

All third‑party partners are required to protect your data in accordance with GDPR and other applicable laws.

6. Data Storage & Security

We implement technical and organisational measures to protect your data, including:

Encrypted connections (HTTPS)
Secure servers
Access controls

However, no online system is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain personal data only for as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes

You may request deletion of your data at any time.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request deletion (“right to be forgotten”)
Restrict or object to processing
Withdraw consent
Request data portability

To exercise these rights, contact us at: info@humanherdandharmony.org

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect data from minors. If you believe a child has provided information, please contact us so we can remove it.

10. Links to External Sites

Our website may contain links to third‑party websites. We are not responsible for their privacy practices or content.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent revision.

12. Contact Us

For questions or concerns about this policy, please contact:

Name of company - HUMAN HERD & HARMONY CIC

CIC Number - 17263852

Registered office - 19 Range Road ME12 4DU.

Contact details - info@humanherdandharmony.org

Regulatory authority - Swale Borough Council